Access Card System
Manage digital access credentials for your security system. Create, configure, and distribute access cards with flexible permissions and time-based restrictions through Access Control → Access Cards in the admin dashboard.
Card Types
Choose from different card types based on your security requirements and infrastructure. Each type offers unique advantages for specific use cases.
Dynamic QR Code
Security Level:: High
Use Case:: Regular employees and customers
Description:: Secure QR codes that change periodically for enhanced security
- Codes refresh automatically based on security settings
- Cannot be duplicated or reused once expired
- Works with smartphones and tablets
- Real-time validation with cloud platform
Static QR Code
Security Level:: Medium
Use Case:: Temporary access and printable cards
Description:: Fixed QR codes that remain unchanged throughout card lifetime
- Can be printed on physical cards or paper
- Works offline with local validation
- Suitable for guest access and short-term use
- Lower computational requirements
Static Barcode
Security Level:: Medium
Use Case:: Legacy system integration
Description:: Traditional barcode format for compatibility with existing systems
- Compatible with standard barcode scanners
- Works with existing point-of-sale systems
- Reliable scanning in various lighting conditions
- Cost-effective for large deployments
HID Card (RFID)
Security Level:: High
Use Case:: Physical proximity cards
Description:: RFID-based cards for tap-to-access functionality
- No line-of-sight required for scanning
- Durable physical cards with long lifespan
- Fast authentication (under 1 second)
- Works in harsh weather conditions
- Requires HID-compatible readers
Creating Access Cards
Follow this step-by-step process to create new access cards with proper configuration and security settings.
Step 1: Basic Information
- Status: Set card as Active or Inactive
- Card Type: Select appropriate type (Dynamic QR recommended)
- Username: Required for HID cards, optional for others
- Associated User: Link to customer or user account if applicable
Step 2: Validation Period
- Validation Date: When the card becomes active
- Expiration Date: When the card expires and becomes inactive
- Default Settings: Cards for customers auto-expire December 31st of current year
- Time Precision: Set specific hours and minutes for activation/expiration
Step 3: Save and Configure
- Save the basic card configuration
- Configure advanced settings (time restrictions, zones, limits)
- Test the card with a compatible reader
- Distribute to the cardholder using preferred method
Access Configuration
Configure usage limits, special permissions, and behavioral settings for access cards to control how they can be used.
Usage Limits
Max Vehicles Inside:: Controls simultaneous access
Max Uses:: Total number of uses before expiration
Description:: Set quantitative limits on card usage
- Vehicle Limit: Prevents multiple vehicles entering on same card
- Usage Limit: Card expires after reaching specified number of uses
- Use Cases: Visitor passes, temporary contractors, subscription limits
- Zero Values: Setting to 0 means unlimited usage
Special Options
One-Time Access: Card expires after single use
Subscription: Card is part of recurring subscription
Group Access: Card belongs to a group with shared rules
- One-Time: Perfect for single-visit guests or delivery personnel
- Subscription: Automatically renews based on payment status
- Group: Multiple cards share usage quotas and restrictions
- Vehicle Assignment: Link cards to specific vehicles for tracking
Vehicle Integration
Purpose:: Link access cards to specific vehicles for enhanced security and tracking
Benefits:: License plate verification, automated entry, improved reporting
- Automatic license plate recognition (LPR) validation
- Enhanced security through dual-factor authentication
- Detailed reporting by vehicle and cardholder
- Prevents unauthorized vehicle usage
Time Restrictions
Control when access cards can be used with flexible time-based restrictions including daily time windows and allowed days of the week.
Daily Time Windows
Start Time: When access becomes available each day
End Time: When access is disabled each day
Format: 24-hour format (HH:MM)
- Business Hours: Typically 08:00 - 18:00 for office buildings
- Extended Access: 06:00 - 22:00 for parking facilities
- 24/7 Access: Set same time for start/end (00:00 - 00:00)
- Overnight Access: Spans midnight (e.g., 22:00 - 06:00)
Allowed Days
Purpose:: Specify which days of the week the card is valid
Flexibility:: Any combination of days can be selected
- Weekdays Only:: Monday through Friday for office workers
- Weekends Only:: Saturday and Sunday for part-time staff
- Custom Schedule:: Any specific combination of days
- Holiday Override:: System respects configured holidays
Card Distribution
Multiple methods to securely deliver access cards to users, from digital delivery to physical printing options.
Digital Distribution
- SMS: Send access card QR codes directly to mobile phones
- Email: Email cards with QR codes and usage instructions
- Apple Wallet: Add cards to iOS Wallet app for convenient access
- Google Pay: Store cards in Google Pay for Android users
Physical Printing
- Thermal Printing: Print to thermal receipt printers for temporary cards
- Standard Printing: Generate PDF cards for printing on paper or card stock
- Format Options: Business card size or full-page layouts available
- Printer Selection: Choose from connected thermal printers
QR Code Display
Auto-Generation: QR codes generated automatically for all card types
Server-Side: Codes generated on secure servers for reliability
Fallback: Local generation if server unavailable
- High-resolution codes suitable for printing
- Optimized for quick scanning in various lighting
- Error correction ensures reliable scanning
- Card ID displayed below code for manual entry
Activity Monitoring
Track access card usage, monitor events, and analyze entry patterns with comprehensive logging and reporting features.
Event Tracking
Real-time Logging:: All card activities logged instantly
Event Types:: Entry, exit, payment, error, and information events
Filtering:: Advanced filtering by date, device, zone, and event type
- Information: General system messages and confirmations
- Entry: Successful access granted to facilities
- Exit: Departure events from controlled areas
- Payment: Transaction processing and payment confirmations
- Error/Warning: Failed access attempts and system issues
Entry History
Detailed Records: Complete transaction history for each access card
Filter Options: Date range, devices, zones, transaction amounts, payment status
Export Capability: Download data in Excel format for analysis
- Entry/exit timestamps with precise timing
- Device and location information
- Payment transaction details when applicable
- Duration calculations for parking sessions
Export Options
- Event Export:: Complete event logs with filtering options
- Entry Export:: Detailed entry/exit records with transaction data
- Excel Format:: Compatible with Excel and other spreadsheet software
- Custom Ranges:: Export specific date ranges or filtered datasets
Troubleshooting
Common issues with access cards and their solutions. Most problems can be resolved by checking card configuration and system status.
🚫 Access Card Not Working
Most common causes and solutions:
Check Expiration
Verify card hasn't expired (validation/expiration dates)
Time Restrictions
Ensure current time is within allowed hours and days
Zone Access
Confirm card has permission for the specific location
Usage Limits
Check if maximum uses or vehicle count exceeded
Card Status
Verify card is set to "Active" status
Subscription Status
Verify the card has an active subscription
One-time Access
Check if card is marked as one-time access and has already been used
⚠️ QR Code Scanning Issues
Lighting
Ensure adequate lighting at scanner location
Screen Quality
Clean device screen and camera lens
Angle
Try different scanning angles and distances
Code Quality
Regenerate QR code if it appears damaged
Scanner Settings
Check scanner sensitivity and focus settings
✓ Best Practices
Regular Testing
Test cards after creation and configuration changes
Monitor Events
Review event logs for patterns and anomalies
Update Configurations
Adjust settings based on usage patterns
Device Maintenance
Keep scanners and readers clean and calibrated
User Training
Educate users on proper card usage and scanning techniques
📞 Getting Additional Help
If you continue to experience issues after trying these solutions:
- Check system logs for error messages
- Document specific error conditions and timing
- Test with different card types if available
- Contact support with detailed issue description
Access Cards Configured!
Your access card system is ready. Explore more documentation to enhance your security setup.
