Cloud Platform

Q: What makes this cloud platform different from traditional on-premise systems?

Our cloud platform eliminates the need for expensive on-premise servers, dedicated IT infrastructure, and complex software installations. Everything runs in enterprise-grade data centers with 99.9% uptime SLA, automatic backups, and redundant systems. You access the unified dashboard from any device with a web browser - desktop computers, tablets, or smartphones - without installing software. Updates and new features deploy automatically with zero downtime, ensuring you always have the latest capabilities. Traditional systems require capital expenditure for servers ($10,000-$50,000), annual maintenance contracts, IT staff for updates and troubleshooting, and hardware replacement every 5-7 years. Cloud platforms convert this to predictable monthly operating expenses with no hardware investment. The platform scales instantly as you add locations or devices, while on-premise systems require purchasing additional server capacity upfront. Cloud architecture also enables multi-site management from one dashboard, whereas traditional systems often require separate installations per location with manual data synchronization. Mobile access and real-time notifications work anywhere, while on-premise systems typically only function on local networks.

Q: How secure is cloud-based security management?

Security is our top priority with multiple layers of protection. All data transmits via TLS 1.3 encryption (bank-level security), and stored data is encrypted at rest using AES-256 encryption. We maintain PCI DSS Level 1 certification (the highest security standard for payment processing), SOC 2 Type II compliance for data center operations, and GDPR compliance for privacy protection. User authentication supports two-factor authentication (2FA) via SMS or authenticator apps, single sign-on (SSO) integration with corporate directories, and IP address whitelisting for additional access control. Our data centers feature 24/7 physical security, biometric access controls, redundant power and cooling, and geographic redundancy with automatic failover. We perform quarterly penetration testing by third-party security firms, maintain intrusion detection systems monitoring all network traffic, and provide detailed audit logs tracking every user action with timestamps. Role-based permissions ensure users only access features relevant to their responsibilities. Backup systems create encrypted copies every 6 hours, retained for 90 days, with geographic distribution preventing data loss from regional disasters. This enterprise security often exceeds what small-to-medium organizations can implement on-premise.

Q: Can I manage multiple sites or buildings from one dashboard?

Yes, multi-site management is a core strength of our cloud platform. The unified dashboard displays all locations in one interface, with site selector dropdown for quick switching between facilities, hierarchical organization (Company > Region > Building > Floor > Device), and customizable views showing only sites relevant to each user. Upload floor plans for each building, position devices on interactive maps, and monitor status across your entire portfolio. Device configurations can be templated and deployed to multiple sites simultaneously, ensuring consistency. For example, create a "Standard Entry Door" configuration once, then apply it to 50 doors across 10 buildings in minutes. Reporting aggregates data across all sites or filters to specific locations - see enterprise-wide access patterns or drill down to individual door activity. User permissions support site-specific roles, so a facility manager in Building A can only access their location, while corporate security sees everything. Alerts can be configured per site with different notification recipients. Multi-site pricing scales affordably - typically $50-$100/month per location after the first site, versus maintaining separate systems at each facility. This is perfect for retail chains, multi-building campuses, municipal facilities, or any organization with distributed locations.

Q: What integrations does the platform support?

Comprehensive integration capabilities connect with existing systems via REST APIs with full documentation and code examples, webhook notifications for real-time event streaming to external systems, MQTT protocol for IoT device communications, and pre-built connectors for popular platforms. Specific integrations include HR/Payroll systems (ADP, Workday, BambooHR, SAP) for automatic user provisioning, video management systems (Milestone, Genetec, Avigilon) for camera integration, building management systems (Johnson Controls, Honeywell, Siemens) for HVAC and lighting control, elevator control systems for floor access restrictions, visitor management platforms (Envoy, Traction Guest) for guest registration, and email/calendar systems (Office 365, Google Workspace) for meeting room booking. API capabilities enable custom integrations with proprietary systems your organization already uses. We provide API keys with rate limiting, OAuth 2.0 authentication, and sandbox environments for testing. Technical support assists with integration projects, and our professional services team can build custom connectors for complex requirements. Most integrations complete in 1-3 weeks depending on complexity and can be developed in parallel with system deployment.

Q: What happens if internet connectivity is lost?

Our hybrid cloud-edge architecture ensures security continues functioning during internet outages. Local controllers at each site store credentials and access rules, processing access decisions independently without cloud connectivity. Doors unlock/lock normally, readers validate credentials against locally cached databases, and all events log locally with timestamps. The system supports up to 100,000 credentials per controller stored locally, and access schedules (time-based permissions) continue enforcing from local clock sync. Once connectivity restores, all offline events automatically sync to the cloud platform, maintaining complete audit trails with zero data loss. The dashboard displays connectivity status for each site with timestamps of last communication, and administrators receive alerts when sites go offline or come back online. For critical facilities requiring guaranteed uptime, we offer dual connectivity solutions combining primary fiber/cable internet with cellular 4G/5G backup that automatically switches during outages. Battery backup systems (optional) provide 4-24 hours of operation during combined power and internet failures. This resilience is crucial for security applications where access must continue regardless of network status, unlike pure cloud systems requiring constant connectivity.

Q: How does pricing work for cloud-based systems?

Cloud pricing follows a subscription model converting capital expenses to predictable operating costs. Typical structure includes per-device monthly fees ($5-$15 per access point depending on features), per-user fees for admin accounts ($10-$25/month per administrator), and optional add-on modules for advanced features like video integration ($50-$200/month), visitor management ($100-$300/month), or mobile credentials ($1-$3 per mobile user/month). Most plans include unlimited data storage for 90 days with extended retention available, software updates and new features automatically, technical support via phone/email, and 99.9% uptime SLA. Enterprise contracts often negotiate volume discounts for 100+ devices, multi-year commitments for reduced rates, and custom SLAs for mission-critical facilities. Compared to on-premise systems requiring $20,000-$100,000 upfront investment plus annual maintenance (15-20% of purchase price), cloud platforms typically break even within 12-24 months while providing superior features and scalability. No surprise costs for hardware failures or software upgrades. We offer free trials (30-60 days) to evaluate the platform with your actual devices and use cases before committing.

Q: Can the system scale as our organization grows?

Infinite scalability is a core cloud platform advantage. Start with a single door and scale to thousands of access points across hundreds of locations without architectural changes or system migrations. The cloud infrastructure automatically provisions additional capacity as you add devices, handling increased transaction volumes, storage requirements, and user concurrency transparently. Adding new sites simply requires installing local hardware (controllers, readers), connecting to internet, and activating in the dashboard - typically completed in hours versus weeks for on-premise expansion. The platform supports organizations from 10 employees to 10,000+, from single building to global operations. Device management remains consistent regardless of scale - the same interface controls 10 doors or 10,000 doors. Performance stays consistent as you grow because cloud resources scale elastically, unlike on-premise servers that slow down as load increases. User licenses add/remove instantly for seasonal staffing changes or business growth. Reporting and analytics handle datasets from thousands of daily events to millions without performance degradation. This eliminates the common problem where organizations outgrow their security system within 3-5 years, requiring expensive replacement projects. Your investment protects long-term business growth.

Q: What mobile app capabilities are included?

Our mobile apps (iOS and Android) extend platform capabilities to smartphones and tablets. Administrators can view real-time event streams showing access attempts, door status changes, and system alerts, receive push notifications for critical events with customizable alert rules, remotely unlock/lock doors from anywhere with audit trail of remote actions, view live camera feeds when integrated with video systems, manage visitor access by approving/denying requests remotely, generate temporary access codes for contractors or delivery personnel, and view/export reports including attendance, access history, and compliance logs. End users can use mobile credentials (phone becomes access badge) via Bluetooth or NFC, receive visitor notifications when guests arrive, book meeting rooms or parking spaces where integrated, and view their access history and permissions. The app works offline for stored credentials, syncing when connectivity available. Biometric authentication (Face ID, Touch ID, fingerprint) adds security layer beyond username/password. Geofencing can trigger automatic actions like unlocking office doors when authorized users approach. Mobile credentials eliminate physical badge costs and lost card replacements, especially valuable for organizations with high turnover or large temporary workforce populations.

Unified management dashboard for all your security systems

One Unified Seamless All-in-One Cloud Security Platform

Envision all your building security solutions integrated into a single unified cloud-powered platform, accessible from any device, anywhere. LEXOH specializes in customized and tailor-made access control solutions with our in-house developed software suite.

Interactive Device Map

Intuitive interactive map with real-time status updates, allowing you to instantly locate and manage all your devices with ease. Visual representation of your entire security infrastructure at a glance.

✓ Real-time device status
✓ Click to manage devices
✓ Custom map overlays
✓ Instant location tracking

Unified Dashboard

Single pane of glass for all security systems. Access control, video surveillance, parking, and more - all integrated into one powerful dashboard accessible from any device.

✓ Cross-device compatibility
✓ Customizable widgets
✓ Role-based access
✓ Real-time analytics

Unified Dashboard Interface

Multi-Site Overview

Multi-Site Management

Manage multiple locations from a single platform with centralized control and site-specific configurations. Perfect for organizations with distributed facilities.

✓ Centralized control panel
✓ Site-specific settings
✓ Aggregate reporting
✓ Cross-site user management

🔌 API & Webhooks

POST /api/access-control/unlock

200 OK

Response: 124ms

GET /api/cameras/live-feed

200 OK

Response: 89ms

WEBHOOK: access.granted

TRIGGERED

Payload sent to endpoint

1,247

API Calls Today

99.9%

Uptime

RESTful API & Webhooks

Integrate LEXOH with your existing systems using our comprehensive RESTful API. Real-time webhooks keep your applications in sync with access events, visitor logs, and system status changes.

✓ Complete API documentation
✓ OAuth 2.0 authentication
✓ Real-time webhook events
✓ Rate limiting & monitoring

Advanced Role & Permission Management

Granular permission control ensures each team member has exactly the right level of access. Create custom roles, set permissions by location or device type, and audit all administrative actions.

✓ Custom role creation
✓ Permission inheritance
✓ Location-based restrictions
✓ Complete audit logging

👥 User Roles & Permissions

Super Admin

Full Access

All Devices

Users

Reports

Site Manager

Site Access

Site Devices

View Reports

Operator

Limited Access

View Only

Control Gates

Auditor

Read Only

View Reports

Export Data

Interactive Device Map

Intuitive interactive map with real-time status updates, allowing you to instantly locate and manage all your devices with ease.

Unified Dashboard

Single pane of glass for all security systems - access control, video surveillance, parking, and more, all in one place.

Real-Time Monitoring

Monitor access points, track security events, and get instant notifications for important activities across your entire system.

Multi-Site Management

Manage multiple locations from a single platform with centralized control and site-specific configurations.

User Management

User-friendly interface to effortlessly control and configure devices, streamlining your security operations.

Advanced Reporting

Comprehensive reports and analytics to track performance, identify trends, and make data-driven decisions.

Why Choose LEXOH Cloud Platform

Accessibility

Access from any device, anywhere. Desktop, tablet, or mobile - your security platform is always at your fingertips.

Scalability

Start small and grow as needed. Add devices, users, and locations without infrastructure limitations.

Automatic Updates

Always have the latest features and security patches without manual updates or downtime.

PCI DSS Compliant

Payment Card Industry Data Security Standard certified for secure payment processing (Certificate CSN7041).

No Hardware Costs

Eliminate expensive on-premise servers. Cloud-based infrastructure reduces capital expenditure.

24/7 Uptime

Enterprise-grade infrastructure with redundancy and failover ensures your security never sleeps.

Enhanced Efficiency = Increased Revenue

This level of control not only enhances operational efficiency but also contributes to increased revenue by optimizing your system's performance and minimizing downtime. Quick decision-making, streamlined operations, and comprehensive oversight all translate to better ROI and happier customers.

Frequently Asked Questions About Cloud Platform

Find answers to common questions about our products and services

What makes this cloud platform different from traditional on-premise systems?

How secure is cloud-based security management?

Can I manage multiple sites or buildings from one dashboard?

What integrations does the platform support?

What happens if internet connectivity is lost?

How does pricing work for cloud-based systems?

Can the system scale as our organization grows?

What mobile app capabilities are included?

Start Your Cloud Platform Trial

Experience unified security management with a 60-day free trial. No credit card required.

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Integrate all your security solutions into one unified platform

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Quick Start

Documentation

API Reference

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Parking Solutions

Kiosk Solutions

Access Control

Video Security

Cloud Platform

Vocal Assistance

Lake Protection

Access Control

Barriers

Detections

Intercom

Kiosks

Video Security

RFID ACCESS CARD READER

UHF READER

QR/BARCODE SCANNER

IO CONTROLLER

RFID CARD

UHF TAG

LED SIGNAGE

PAPER ROLLS

PARKING BARRIER GATE

INDUSTRIAL BARRIER GATE

IP INTERCOM SYSTEM

OMNIDIRECTIONAL MICROPHONE

KIOSK LCB30

KIOSK LPK128

Dome IP CAMERA

Bullet IP CAMERA

PTZ CAMERA

Wide-Angle IP CAMERA

INDUCTION LOOP

LOOP DETECTOR

VIRTUAL LOOP

FALCON DETECTOR

Cloud Platform

One Unified Seamless All-in-One Cloud Security Platform

Interactive Device Map

Unified Dashboard

Multi-Site Management

RESTful API & Webhooks

Advanced Role & Permission Management

Interactive Device Map

Unified Dashboard

Real-Time Monitoring

Multi-Site Management

User Management

Advanced Reporting

Why Choose LEXOH Cloud Platform

Accessibility

Scalability

Automatic Updates

PCI DSS Compliant

No Hardware Costs

24/7 Uptime

Enhanced Efficiency = Increased Revenue

Frequently Asked Questions About Cloud Platform

What makes this cloud platform different from traditional on-premise systems?

How secure is cloud-based security management?

Can I manage multiple sites or buildings from one dashboard?

What integrations does the platform support?

What happens if internet connectivity is lost?

How does pricing work for cloud-based systems?

Can the system scale as our organization grows?

What mobile app capabilities are included?

Start Your Cloud Platform Trial

Experience the Power of Cloud-Based Security